Higher Ed Live

Redefining the Student Experience: Student Journey Mapping

October 7, 2021

The traditional vision of the student admissions journey is fairly singular -- it's a simple, seamless journey, beginning at admission and ending with graduation. However, in reality, it is much more complex with numerous touchpoints, decision factors, and a long list of questions and concerns. Join us this week as we discuss how institutions can utilize journey mapping to create a better student experience. 

 

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